Our business strategy is to provide superior engineering offerings and supply services that rely on innovation as a core differentiator. We take a holistic approach to the critical elements that customers require. The elements of our business strategy include:
• Innovation: - we rely on-going innovation in engineering design solutions, new and alternative engineering solutions, pricing, and support services to ensure continuing engineering leadership, which our customers experience in the form of greater cost efficiencies at the quickest time.
• Solutions-based selling model: - We use a solution-based selling model that emphasize on tailor-making solutions to address unique customer’s business requirements and needs.
‘To be a reputable player in the provision of innovative engineering industrial products and services, for a one stop Engineering service shop’
We commit to deliver the best engineering products, services and solutions that exceed customer expectations while earning equitable returns needed to sustain our welfare and environmental surroundings for the benefit of South Africa.
Management and staff at BIAX TOOL & ENGINEERING subscribe and commit themselves to the following values:
• To respect the rights of all clients, tenants, environment and employees
• To never breach the confidentiality of a client
• To respect client’s expectation of a professional service and commitment.
• To operate in a non-discriminatory and non-partisan manner
• To strive to provide an excellent service at all times to clients
• To promote transparency and avoid favouritism, nepotism, corruption and conflict of interest
• To operate in a manner which will reflect our integrity and honesty
• To be committed to the empowerment of the disadvantaged people of the region
BIAX TOOL & ENGINEERING is committed to consistently provide quality services and products that meet and exceed customer and regulatory requirements through continuous improvement to the effectiveness of the Quality Management System. Our objective is to attain an ISO certification by in FY2018.